Frequently asked questions – FAQs
Welcome to our FAQs page. Here you will find answers to questions that we are often asked about our qualifications and services.
We hope you find what you are looking for. If you need any further help you can contact a Cambridge ESOL exam centre near you. You can find your nearest centre here. Alternatively, contact us with your query and we will get back to you as soon as possible.
Help areas
Registering for an exam
Exams
Teaching qualifications
Preparation and practice materials
On test day
Results, certificates and retakes
Asking about a specific paper?
You can find questions about specific exam papers under the ‘Exam format’ tab for your chosen exam.
Working with us
Cambridge ESOL Complaints Policy
Cambridge Assessment Invoicing Policy
Still have a question?
If you still have questions that have not been answered in the FAQs, please get in touch with your local centre or contact us here at Cambridge ESOL.
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Take an exam
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Contact your nearest centre to register for your exam.
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Test your English
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